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How to import eBay reviews to Shopify?

Read through our step-by-step guide, or watch our video tutorial below to quickly start importing eBay reviews to Shopify.

Step 1: Install Opinew on your Shopify store

Head over to the Shopify app store and install Opinew on your store.

Before importing reviews, make sure your products have been uploaded to your store.

Step 2: Use the in-app form to import eBay reviews to Shopify

Log in to Opinew’s dashboard and open Reviews > Import Reviews.

step 1 Import reviews from ebay

Select a product and fill in the settings to import reviews from eBay.

step 2 Import reviews from ebay

Opinew will automatically recognize the eBay product URL and know that you are importing from eBay. Here are the settings available when import reviews from eBay:

  • Add the link to your product on eBay.
  • Choose how many reviews you’d like to import. (depending on your plan’s limit)
  • Translate reviews to the language of preference.
  • Decide if there is a minimum amount of words needed on the review to import it.
  • Automatic Synchronization. (available from the Growth plan)
  • Import only reviews with images or not.
  • Approve all imported reviews. If not selected, you will need to go to Reviews > Manage Reviews in order to approve them manually once the import is complete.
  • Choose to replace your reviewer name. Example: Change A***B with something more trustworthy like Alan B.
Step 2 import settings from eBay

Wait a few seconds for the reviews to import from eBay, and the Status should show as “Success”.

Once imported, you will be able to:

  • Head over to Manage Reviews, to publish/unpublish reviews, and make sure you are happy with the imported reviews.
  • Automatically synchronize reviews if your plan is eligible, and you haven’t checked the automatic synchronisation box in the import settings.
  • Delete all reviews that were imported by clicking on the “trash” icon.
Step 3 - import reviews from ebay completed

If you would like to import your eBay Seller/Shop Reviews, please follow this article.

Are you encountering issues while importing eBay reviews to Shopify? Use our 24/7 live chat support located at the bottom right-hand corner of this page. Our team is standing by to provide you with expert assistance to get your issues resolved in a timely manner.

Updated on September 18, 2023
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