With Opinew you can create Gorgias tickets automatically when a review is created, based on how many stars the review has.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_493/https://www.opinew.com/help-center/wp-content/uploads/2021/05/Selection_155-1-1024x493.png)
To enable it, head to Extra and Integrations -> Integrations
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_218,h_417/https://www.opinew.com/help-center/wp-content/uploads/2021/05/Selection_124.png)
Then, click on Gorgias and select Enable Gorgias Integration.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_606/https://www.opinew.com/help-center/wp-content/uploads/2021/05/Selection_156-1024x606.png)
Head to your Gorgias dashboard. Click on the three dot icon on the right side menu and select Settings.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_232,h_566/https://www.opinew.com/help-center/wp-content/uploads/2021/05/Selection_125.png)
Then click on REST API.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_231,h_191/https://www.opinew.com/help-center/wp-content/uploads/2021/05/Selection_127.png)
Your rest api data will show on the right.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_478/https://www.opinew.com/help-center/wp-content/uploads/2021/05/Selection_128-1-1024x478.png)
First click on the ‘Base API URL’ copy button, and paste the content in the first field in the Opinew Gorgias intagration page.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_478/https://www.opinew.com/help-center/wp-content/uploads/2021/05/Selection_128-copy-1024x478.png)
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_662,h_149/https://www.opinew.com/help-center/wp-content/uploads/2021/05/Selection_129.png)
Then do the same with your username, press copy and paste the content in the Gorgias username field in the Opinew Gorgias Integration page.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_478/https://www.opinew.com/help-center/wp-content/uploads/2021/05/Selection_128-3rd-copy-1024x478.png)
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_654,h_98/https://www.opinew.com/help-center/wp-content/uploads/2021/05/Selection_130.png)
After that, copy your Password Api Key and paste it in the last field.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_478/https://www.opinew.com/help-center/wp-content/uploads/2021/05/Selection_128-4th-copy-1024x478.png)
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_658,h_84/https://www.opinew.com/help-center/wp-content/uploads/2021/05/Selection_131.png)
Finally, select the number of stars the review needs to have in order to create the Gorgias ticket and click Save:
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_685,h_249/https://www.opinew.com/help-center/wp-content/uploads/2021/05/Selection_132.png)
That’s it! Whenever a new review is created and the number of stars is equal or less than the ones you selected, a new Gorgias ticket will be created automatically.