Once your integration is active you can set up some actions in Klaviyo for both Review Request Sending and Review tracking.
How to create a segment
You can create segments to group profiles based on properties from the Opinew metrics. In this example, we’ll learn how to create a segment for customers that leave 5-star reviews:
Head to your Klaviyo dashboard and click Lists & Segments and then on Create List / Segment.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_536/https://www.opinew.com/help-center/wp-content/uploads/2024/04/click-on-Audiences-and-list-and-segments-1024x536.png)
Then select Segment:
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_536/https://www.opinew.com/help-center/wp-content/uploads/2024/04/click-on-create-segment-1024x536.png)
Give your segment a name.
After that, click on Select a condition and select What someone has done (or not done).
In Select metric… scroll down and click Left a review on Opinew.
Then click on the Add Filter button and select where review star rating, and after that select 5 stars. It should look like this:
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_536/https://www.opinew.com/help-center/wp-content/uploads/2024/04/add-Opinew-segment-conditions-1024x536.png)
Finally, click on Create segment. That’s it! You’ve created your first segment for Opinew. You can create as many segments as you want based on the properties shown.
How to create a Campaign
Once you have created a segment, you can set a campaign for the users in it.
Go to Campaigns and then click Create Campaign.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_536/https://www.opinew.com/help-center/wp-content/uploads/2024/04/click-on-campaign-and-create-new-1-1024x536.png)
Then give your campaign a name, select Email and click Save and continue.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_536/https://www.opinew.com/help-center/wp-content/uploads/2024/04/give-a-name-and-choose-email-1-1024x536.png)
Select the segment you want to send the emails to. Then click Continue to content
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_536/https://www.opinew.com/help-center/wp-content/uploads/2024/04/add-reviewer-segment-to-your-campaign-1-1024x536.png)
Here you will set the email’s subject, preview text, sender name and sender email address. Then on the right select the email design you want.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_536/https://www.opinew.com/help-center/wp-content/uploads/2024/04/add-subject-line-and-email-1-1024x536.png)
You will be sent to the email editor. There, you can write the email content the user will get. When ready, click Save content
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_536/https://www.opinew.com/help-center/wp-content/uploads/2024/04/add-email-content-1024x536.png)
After that, the next screen will show up. If everything looks good, click Schedule or send.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_1024,h_536/https://www.opinew.com/help-center/wp-content/uploads/2024/04/Capture-decran-2024-04-18-a-11.52.26-1024x536.png)
You can either send your campaign now or schedule a time to send it. Finally, click on Schedule or Send.
![](https://sp-ao.shortpixel.ai/client/to_auto,q_glossy,ret_img,w_736,h_474/https://www.opinew.com/help-center/wp-content/uploads/2021/06/Selection_225.png)
Done! You’ve created a campaign for a certain segment.