We're pioneers in review collection automations.
Sync reviews from anywhere (AliExpress, Amazon & eBay)
Convert more visitors into buyers with Opinew's Smart Reviews Assistant
With Opinew, You Can Get More Reviews With Advanced Integrations.
Build custom review requests experiences with Opinew and Klaviyo, Omnisend or LoyaltyLion.
Opinew Is The Only Solution To Move Reviews From Any Channels To Shopify.
1-click bulk import from Amazon, eBay and AliExpress. Sync reviews between product and shops instantly.
With Opinew, You Get High-Converting Review Widgets At No Extra Cost.
Display any widgets on your Shopify store, all available from our starting plan.
With Opinew, You Can Customize Our Widgets To Match Your Branding At No Extra Costs.
Enjoy advanced customization options (theme templates, CSS editor), with no hidden fees.
At Opinew, We Offer Personalized onboardings for Shopify merchants.
Onboard and configure Opinew in 15 minutes. Live chat available 7 days a week. Dedicated customer success manager for fast-growing Shopify retailers.
Opinew is the go-to solution for fast-growing Shopify merchants looking to fulfill their review management needs with one complete solution.
You can import reviews from almost any online platforms (Amazon, Ebay, AliExpress Oberlo, Spreadr, Importify, Dropified) where your product is sold. There are different ways you can do that:
On the other hand, Loox offers a great set of tools to import your reviews as well. Except they are more limited, and great essential online selling platforms where you could import your reviews, such as Amazon or Ebay, are not included. However, they created a great method where you will only need to bookmark a unique button they provide to import your reviews from AliExpress easily. In summary, Opinew offers a broader range of platforms you can import from and might be more suitable depending on your needs.
If you are selling on Amazon or a different marketplace, Opinew is the best choice to syndicate reviews to Shopify.
For collecting reviews, both offer these different features:
Loox includes inside the application the possibility to schedule these emails to be sent right after fullfilement or delivery of the order. Opinew has recently integrated with Aftership in order for you to do that but you will need to have both apps installed.
Regarding review widgets, Loox offers:
Meanwhile, every Opinew widgets are available from the lowest plan:
Furthermore, Opinew offers great customization tools and almost all of them are accessible from the lowest plan (Side Gig). Using Opinew's CSS editor will allow you to make any changes to the widgets so they can match wih your theme perfectly & build even more trust on your website. If you are looking to customize your widgets, with Loox you will have to upgrade to at least the Advanced plan or even the Pro plan to be able to customize most of what the app has to offer: The basic plan will only let you change the color of the Star Ratings. If you are looking to modify the widget's fonts & colors, as well as your emails appearance, you will have to upgrade to the Advanced plan. If you need to add custom questions, group some products together and remove Loox's branding, you will need to upgrade to the pro plan.
Both applications offer coupons & discounts you can create to incentivize your past customers to leave a review.
In terms of integrations, both apps integrate with Google Shopping to display photo reviews and rating stars on product listings. Have a look at Opinew’s tech partners >
How much does Loox cost?
Loox offers 4 different plans:
- Beginner, starting at 9,99$/month.
- Essential, starting at 29,99$/month
- Growth, starting at 34,99$/month
- Unlimited, starting at 599,99$/month
Why choose Opinew over Loox?
While Loox offers great features to display reviews, most of them are available on advanced plans. With Opinew's starting plan, you will have access to a complete solution to import from AliExpress, Amazon and Ebay, send SMS & Email review requests and display reviews with beautiful customizable widgets. You just need it to set it up once and it will work automatically from there.
We jumped ship, and since installing Opinew we have seen our conversion rate go up quite a bit. And they have always gotten better since they one. Customer Service is Amazing, the product is amazing.
Been using Loox for the longest time. Just stumbled across this app today, and it has WAY better features such as multi-platform reviews, responding to reviews as comments, more color-coordination options to fit the theme of your site, etc. Very user-friendly and up-to-date. Support Chat replies super fast, too!
Note: Opinew is not associated with Loox. This article was written from sources believed to be reliable at the time of writing (11th June 2021). However, no warranty, expressed or implied, is made regarding accuracy, adequacy, completeness, legality, reliability or usefulness of any information. It is the responsibility of the user to evaluate the content and usefulness of information obtained from other sites, remember to check for updates directly with Loox.