{"id":907,"date":"2020-10-15T20:54:13","date_gmt":"2020-10-15T20:54:13","guid":{"rendered":"https:\/\/www.opinew.com\/help-center\/?post_type=ht_kb&#038;p=907"},"modified":"2023-09-18T14:54:11","modified_gmt":"2023-09-18T14:54:11","slug":"how-to-answer-a-question","status":"publish","type":"ht_kb","link":"https:\/\/www.opinew.com\/help-center\/knowledge-base\/how-to-answer-a-question\/","title":{"rendered":"How To Answer A Question"},"content":{"rendered":"\n<p>Someone asked a question about one of your products and you want to answer it, but don&#8217;t know how. Don&#8217;t worry, it&#8217;s very easy. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Read through our step by step guide, or watch our video tutorial to quickly get started and learn how to answer a question.<\/p>\n\n\n\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-4-3 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Add Questions &amp; Answers on your Shopify product pages with Opinew\" width=\"643\" height=\"482\" src=\"https:\/\/www.youtube.com\/embed\/MduV2QNRwOQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>First, let&#8217;s find the question and answers section:<\/p>\n\n\n\n<a href=\"https:\/\/apps.shopify.com\/photo-reviews\/reviews\"><button style=\"margin-bottom:20px;\">Get Opinew Reviews App<\/button><\/a>\n\n\n\n<ol><li>On the menu, click on \u201cQuestions and Answers\u201d.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"503\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_007-1024x503.png\" alt=\"\" class=\"wp-image-1028\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_007-1024x503.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_007-300x147.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_007-768x377.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_007-50x25.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_007-60x29.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_007-100x49.png 100w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_007.png 1351w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>You\u2019ll notice that on the right side table, the questions for all products will be displaying. Below you&#8217;ll see the &#8216;Answered&#8217; and &#8216;Unanswered&#8217; buttons.<\/p>\n\n\n\n<ol><li>Click the &#8216;Unanswered&#8217; button.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"503\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_009-1024x503.png\" alt=\"\" class=\"wp-image-1029\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_009-1024x503.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_009-300x147.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_009-768x377.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_009-50x25.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_009-60x29.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_009-100x49.png 100w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_009.png 1343w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2. The unanswered questions will be displayed. See the question you want to answer and click the &#8216;Answer&#8217; button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"502\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_008-1024x502.png\" alt=\"\" class=\"wp-image-1030\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_008-1024x502.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_008-300x147.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_008-768x377.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_008-50x25.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_008-60x29.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_008-100x49.png 100w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_008.png 1347w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>3. Answer the question in the second text field.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"865\" height=\"608\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_010-1.png\" alt=\"\" class=\"wp-image-1033\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_010-1.png 865w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_010-1-300x211.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_010-1-768x540.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_010-1-50x35.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_010-1-60x42.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_010-1-100x70.png 100w\" sizes=\"(max-width: 865px) 100vw, 865px\" \/><\/figure>\n\n\n\n<p>4. Before You click &#8220;Answer&#8221;, consider checking the box that says &#8220;Make public&#8221; if you think this question might be relevant to other potential customers.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"839\" height=\"596\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_011.png\" alt=\"\" class=\"wp-image-1032\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_011.png 839w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_011-300x213.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_011-768x546.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_011-50x36.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_011-60x43.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_011-100x71.png 100w\" sizes=\"(max-width: 839px) 100vw, 839px\" \/><\/figure>\n\n\n\n<p>5. And now simply click &#8220;Answer&#8221;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"787\" height=\"575\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_012.png\" alt=\"\" class=\"wp-image-1034\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_012.png 787w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_012-300x219.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_012-768x561.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_012-50x37.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_012-60x44.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/03\/Selection_012-100x73.png 100w\" sizes=\"(max-width: 787px) 100vw, 787px\" \/><\/figure>\n\n\n\n<p>That&#8217;s it! You&#8217;ve answered the question.<\/p>\n\n\n\n<p>If you have any further questions please be sure to leave them on the comments and we&#8217;ll get back to you as soon as possible.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Someone asked a question about one of your products and you want to answer it, but don&#8217;t know how. Don&#8217;t worry, it&#8217;s very easy. First, let&#8217;s find the question and answers section: Get Opinew Reviews App On the menu, click on \u201cQuestions and Answers\u201d. You\u2019ll notice that on the right&#8230;<\/p>\n","protected":false},"author":4,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[25],"ht-kb-tag":[26],"_links":{"self":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb\/907"}],"collection":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/comments?post=907"}],"version-history":[{"count":6,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb\/907\/revisions"}],"predecessor-version":[{"id":3083,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb\/907\/revisions\/3083"}],"wp:attachment":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/media?parent=907"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb-category?post=907"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb-tag?post=907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}