{"id":444,"date":"2020-03-23T19:08:48","date_gmt":"2020-03-23T19:08:48","guid":{"rendered":"https:\/\/www.opinew.com\/help-center\/?post_type=ht_kb&#038;p=444"},"modified":"2025-06-18T20:44:14","modified_gmt":"2025-06-18T20:44:14","slug":"migrate-reviews-from-shopify-platforms-to-opinew","status":"publish","type":"ht_kb","link":"https:\/\/www.opinew.com\/help-center\/knowledge-base\/migrate-reviews-from-shopify-platforms-to-opinew\/","title":{"rendered":"How can I migrate reviews from other review platforms to Opinew?"},"content":{"rendered":"\n<p>If you used a different review system before installing Opinew, you can easily import your reviews from them. We can migrate reviews from all the major Shopify review apps, including: <strong>Shopify Product Reviews, Yotpo, Stamped.io, Judge.me, Loox, Orankl, Kudobuzz, Ryvio<\/strong>, <strong>Okendo, Reviews.io, Fera<\/strong>. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Read our step-by-step guide, or watch our video tutorial below to quickly start migrating reviews from review platforms to Opinew.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to migrate Shopify product reviews to Opinew from a custom CSV file? - Shopify Tutorial 2023\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/FVOv_SechYk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>How to import reviews from your old Shopify review system to Opinew:<\/p>\n\n\n\n<ol>\n<li>Go to Get Reviews &gt; Migrate Reviews and click the &#8216;Migrate Reviews&#8217; button<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"385\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-5-1024x385.png\" alt=\"\" class=\"wp-image-3324\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-5-1024x385.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-5-300x113.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-5-768x289.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-5-50x19.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-5-1536x577.png 1536w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-5-60x23.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-5-100x38.png 100w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-5.png 1689w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2. Pick your previous provider from the dropdown menu (where you are migrating reviews from)<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"416\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-6-1024x416.png\" alt=\"\" class=\"wp-image-3327\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-6-1024x416.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-6-300x122.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-6-768x312.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-6-50x20.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-6-60x24.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-6-100x41.png 100w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-6.png 1156w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>3. Upload the export file you received from your previous platform and click &#8216;Import&#8217;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"421\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-7-1024x421.png\" alt=\"\" class=\"wp-image-3328\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-7-1024x421.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-7-300x123.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-7-768x316.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-7-50x21.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-7-60x25.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-7-100x41.png 100w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2025\/06\/image-7.png 1196w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>If you can&#8217;t find your previous review provider in the drop-down<\/strong>: that&#8217;s not a problem. Just reach out with the name of the provider &amp; (if possible) a .csv file of your review data from them and your .myshopify.com domain name, for example: opinew.myshopify.com<\/p>\n\n\n\n<a href=\"https:\/\/apps.shopify.com\/photo-reviews\/reviews\"><button style=\"margin-bottom:20px;\">Get Opinew Reviews App<\/button><\/a>\n\n\n\n<p>You can contact us via email (support@opinew.com) or chat with us in the bottom right-hand side of your Opinew dashboard. We&#8217;ll get on processing your import right away &amp; as long as you provide all the info we need, we try to get it done within 48 hours (though it&#8217;s often less).<\/p>\n\n\n\n<p>When importing reviews&nbsp;into Opinew, we ask you to use only&nbsp;genuine reviews from your customers. People are quite good at spotting fake reviews and increasingly there are more consumer protection laws and court cases around those laws that may negatively impact your business:<\/p>\n\n\n\n<p><a href=\"https:\/\/www.mycustomer.com\/experience\/voice-of-the-customer\/the-legal-challenge-that-could-make-fake-reviews-a-thing-of-the\">US fake reviews court case news article,<\/a>  <a href=\"https:\/\/www.ftc.gov\/system\/files\/documents\/cases\/quality_encapsulations_complaint_2-26-19.pdf\">FTC case documents<\/a>  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you used a different review system before installing Opinew, you can easily import your reviews from them. We can migrate reviews from all the major Shopify review apps, including: Shopify Product Reviews, Yotpo, Stamped.io, Judge.me, Loox, Orankl, Kudobuzz, Ryvio, Okendo, Reviews.io, Fera. How to import reviews from your old&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[21],"ht-kb-tag":[26],"_links":{"self":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb\/444"}],"collection":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/comments?post=444"}],"version-history":[{"count":12,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb\/444\/revisions"}],"predecessor-version":[{"id":3329,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb\/444\/revisions\/3329"}],"wp:attachment":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/media?parent=444"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb-category?post=444"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb-tag?post=444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}