{"id":184,"date":"2019-05-19T13:14:33","date_gmt":"2019-05-19T13:14:33","guid":{"rendered":"https:\/\/www.opinew.com\/help-center\/?post_type=ht_kb&#038;p=184"},"modified":"2021-04-06T19:15:46","modified_gmt":"2021-04-06T19:15:46","slug":"how-merge-tags-work","status":"publish","type":"ht_kb","link":"https:\/\/www.opinew.com\/help-center\/knowledge-base\/how-merge-tags-work\/","title":{"rendered":"How do &#8220;{merge_tags}&#8221; work on Opinew?"},"content":{"rendered":"\n<p>You noticed that our default email templates have the special tags like {customer_name} or {product_name}.<\/p>\n\n\n\n<p>When Opinew sends emails those merge tags will be filled automatically with the right data. <\/p>\n\n\n\n<p>So if you are sending an email to<strong> John Smith<\/strong> that ordered a <strong>Spiderman Toy<\/strong> and the email has a text:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\"><p>Hi {customer_name},<\/p><p>Thanks for ordering {product_name} from us &#8230;.<\/p><cite><br><\/cite><\/blockquote>\n\n\n\n<p> we will modify it like this when we send:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\"><p>Hi John,<\/p><p>Thanks for ordering Spiderman Toy from us &#8230;.<\/p><cite> <\/cite><\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">Available Merge Tags<\/h3>\n\n\n\n<p>You can check what tags are available for each of the templates at the top of every Template Editor:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_094.png\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"478\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_094-1024x478.png\" alt=\"\" class=\"wp-image-1200\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_094-1024x478.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_094-300x140.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_094-768x358.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_094-50x23.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_094-60x28.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_094-100x47.png 100w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_094.png 1093w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>You will see the required and optional merge tags for each template. <\/p>\n\n\n\n<p><strong>!!Required merge tags must to be in the template or it will not save!!<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_095.png\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"673\" height=\"163\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_095.png\" alt=\"\" class=\"wp-image-1202\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_095.png 673w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_095-300x73.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_095-50x12.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_095-60x15.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/04\/Selection_095-100x24.png 100w\" sizes=\"(max-width: 673px) 100vw, 673px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Extra<\/h3>\n\n\n\n<p>There are also special [[ ]] tags that will make text inside them not display if any of the merge tags are empty. Read more about it here: <a href=\"https:\/\/www.opinew.com\/help-center\/knowledge-base\/conditional-tags\/\">[[]] conditional tags<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You noticed that our default email templates have the special tags like {customer_name} or {product_name}. When Opinew sends emails those merge tags will be filled automatically with the right data. So if you are sending an email to John Smith that ordered a Spiderman Toy and the email has a&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[19],"ht-kb-tag":[26],"_links":{"self":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb\/184"}],"collection":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/comments?post=184"}],"version-history":[{"count":12,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb\/184\/revisions"}],"predecessor-version":[{"id":1203,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb\/184\/revisions\/1203"}],"wp:attachment":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/media?parent=184"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb-category?post=184"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb-tag?post=184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}