{"id":1505,"date":"2021-06-25T20:26:20","date_gmt":"2021-06-25T20:26:20","guid":{"rendered":"https:\/\/www.opinew.com\/help-center\/?post_type=ht_kb&#038;p=1505"},"modified":"2024-04-18T09:54:42","modified_gmt":"2024-04-18T09:54:42","slug":"how-to-create-segments-and-campaigns-with-klaviyo","status":"publish","type":"ht_kb","link":"https:\/\/www.opinew.com\/help-center\/knowledge-base\/how-to-create-segments-and-campaigns-with-klaviyo\/","title":{"rendered":"How to create segments and campaigns with Klaviyo"},"content":{"rendered":"\n<p>Once your integration is active you can set up some actions in Klaviyo for both <strong>Review Request Sending <\/strong>and <strong>Review tracking.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Read through our step-by-step guide, or watch our video tutorial below to quickly create segments and campaigns with Klaviyo.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to create segments and campaigns with Klaviyo &amp; Opinew Product Reviews on Shopify - Opinew\" width=\"643\" height=\"362\" src=\"https:\/\/www.youtube.com\/embed\/Gp7upuuIrzo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How to create a segment<\/h2>\n\n\n\n<p>You can create segments to group profiles based on properties from the Opinew metrics. In this example, we&#8217;ll learn how to create a segment for customers that leave 5-star reviews:<\/p>\n\n\n\n<p>Head to your Klaviyo dashboard and click <strong>Lists &amp; Segments<\/strong> and then on <strong>Create List \/ Segment.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-Audiences-and-list-and-segments-1024x536.png\" alt=\"\" class=\"wp-image-3189\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-Audiences-and-list-and-segments-1024x536.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-Audiences-and-list-and-segments-300x157.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-Audiences-and-list-and-segments-768x402.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-Audiences-and-list-and-segments-50x26.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-Audiences-and-list-and-segments-1536x804.png 1536w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-Audiences-and-list-and-segments-2048x1073.png 2048w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-Audiences-and-list-and-segments-60x31.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-Audiences-and-list-and-segments-100x52.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Then select <strong>Segment:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-create-segment-1024x536.png\" alt=\"\" class=\"wp-image-3190\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-create-segment-1024x536.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-create-segment-300x157.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-create-segment-768x402.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-create-segment-50x26.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-create-segment-1536x804.png 1536w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-create-segment-2048x1073.png 2048w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-create-segment-60x31.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-create-segment-100x52.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Give your segment a name. <\/p>\n\n\n\n<p>After that, click on <strong>Select a condition <\/strong>and select <strong>What someone has done (or not done). <\/strong><\/p>\n\n\n\n<p>In <strong>Select metric&#8230; <\/strong>scroll down and click <strong>Left a review on Opinew. <\/strong><\/p>\n\n\n\n<p>Then click on the<strong> Add Filter<\/strong> button and select where <strong>review star rating, <\/strong>and after that select <strong>5 stars. <\/strong>It should look like this: <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-Opinew-segment-conditions-1024x536.png\" alt=\"\" class=\"wp-image-3191\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-Opinew-segment-conditions-1024x536.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-Opinew-segment-conditions-300x157.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-Opinew-segment-conditions-768x402.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-Opinew-segment-conditions-50x26.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-Opinew-segment-conditions-1536x804.png 1536w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-Opinew-segment-conditions-2048x1073.png 2048w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-Opinew-segment-conditions-60x31.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-Opinew-segment-conditions-100x52.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Finally, click on <strong>Create segment. <\/strong>That&#8217;s it! You&#8217;ve created your first segment for Opinew. You can create as many segments as you want based on the properties shown. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Segments will update automatically once a profile fits in. So in this case you&#8217;ll be able to see all the customers who leave 5 star reviews.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to create a Campaign<\/h2>\n\n\n\n<p>Once you have created a segment, you can set a campaign for the users in it. <\/p>\n\n\n\n<p>Go to <strong>Campaigns <\/strong>and then click <strong>Create Campaign<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-campaign-and-create-new-1-1024x536.png\" alt=\"\" class=\"wp-image-3197\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-campaign-and-create-new-1-1024x536.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-campaign-and-create-new-1-300x157.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-campaign-and-create-new-1-768x402.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-campaign-and-create-new-1-50x26.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-campaign-and-create-new-1-1536x804.png 1536w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-campaign-and-create-new-1-2048x1073.png 2048w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-campaign-and-create-new-1-60x31.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/click-on-campaign-and-create-new-1-100x52.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Then give your campaign a name, select <strong>Email <\/strong>and click <strong>Save and continue<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/give-a-name-and-choose-email-1-1024x536.png\" alt=\"\" class=\"wp-image-3198\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/give-a-name-and-choose-email-1-1024x536.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/give-a-name-and-choose-email-1-300x157.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/give-a-name-and-choose-email-1-768x402.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/give-a-name-and-choose-email-1-50x26.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/give-a-name-and-choose-email-1-1536x804.png 1536w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/give-a-name-and-choose-email-1-2048x1073.png 2048w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/give-a-name-and-choose-email-1-60x31.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/give-a-name-and-choose-email-1-100x52.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Select the segment you want to send the emails to. Then click <strong>Continue to content<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-reviewer-segment-to-your-campaign-1-1024x536.png\" alt=\"\" class=\"wp-image-3199\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-reviewer-segment-to-your-campaign-1-1024x536.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-reviewer-segment-to-your-campaign-1-300x157.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-reviewer-segment-to-your-campaign-1-768x402.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-reviewer-segment-to-your-campaign-1-50x26.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-reviewer-segment-to-your-campaign-1-1536x804.png 1536w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-reviewer-segment-to-your-campaign-1-2048x1073.png 2048w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-reviewer-segment-to-your-campaign-1-60x31.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-reviewer-segment-to-your-campaign-1-100x52.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Here you will set the email&#8217;s subject, preview text, sender name and sender email address. Then on the right select the email design you want.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-subject-line-and-email-1-1024x536.png\" alt=\"\" class=\"wp-image-3200\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-subject-line-and-email-1-1024x536.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-subject-line-and-email-1-300x157.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-subject-line-and-email-1-768x402.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-subject-line-and-email-1-50x26.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-subject-line-and-email-1-1536x804.png 1536w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-subject-line-and-email-1-2048x1073.png 2048w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-subject-line-and-email-1-60x31.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-subject-line-and-email-1-100x52.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>You will be sent to the email editor. There, you can write the email content the user will get.  When ready, click <strong>Save content<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-email-content-1024x536.png\" alt=\"\" class=\"wp-image-3201\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-email-content-1024x536.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-email-content-300x157.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-email-content-768x402.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-email-content-50x26.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-email-content-1536x804.png 1536w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-email-content-2048x1073.png 2048w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-email-content-60x31.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/add-email-content-100x52.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>After that, the next screen will show up. If everything looks good, click <strong>Schedule or send<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/Capture-decran-2024-04-18-a-11.52.26-1024x536.png\" alt=\"\" class=\"wp-image-3202\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/Capture-decran-2024-04-18-a-11.52.26-1024x536.png 1024w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/Capture-decran-2024-04-18-a-11.52.26-300x157.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/Capture-decran-2024-04-18-a-11.52.26-768x402.png 768w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/Capture-decran-2024-04-18-a-11.52.26-50x26.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/Capture-decran-2024-04-18-a-11.52.26-1536x804.png 1536w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/Capture-decran-2024-04-18-a-11.52.26-2048x1073.png 2048w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/Capture-decran-2024-04-18-a-11.52.26-60x31.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2024\/04\/Capture-decran-2024-04-18-a-11.52.26-100x52.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>You can either send your campaign now or schedule a time to send it. Finally, click on <strong>Schedule <\/strong>or <strong>Send.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"736\" height=\"474\" src=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/06\/Selection_225.png\" alt=\"\" class=\"wp-image-1524\" srcset=\"https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/06\/Selection_225.png 736w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/06\/Selection_225-300x193.png 300w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/06\/Selection_225-50x32.png 50w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/06\/Selection_225-60x39.png 60w, https:\/\/www.opinew.com\/help-center\/wp-content\/uploads\/2021\/06\/Selection_225-100x64.png 100w\" sizes=\"(max-width: 736px) 100vw, 736px\" \/><\/figure>\n\n\n\n<p>Done! You&#8217;ve created a campaign for a certain segment. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Once your integration is active you can set up some actions in Klaviyo for both Review Request Sending and Review tracking. How to create a segment You can create segments to group profiles based on properties from the Opinew metrics. In this example, we&#8217;ll learn how to create a segment&#8230;<\/p>\n","protected":false},"author":6,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[23],"ht-kb-tag":[26],"_links":{"self":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb\/1505"}],"collection":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/comments?post=1505"}],"version-history":[{"count":5,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb\/1505\/revisions"}],"predecessor-version":[{"id":3203,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb\/1505\/revisions\/3203"}],"wp:attachment":[{"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/media?parent=1505"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb-category?post=1505"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.opinew.com\/help-center\/wp-json\/wp\/v2\/ht-kb-tag?post=1505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}