1. FAQ

FAQ

Will you help me install the plugin?

In most of the cases the plugin will install itself during the one-click install
process, but if something seems off or did not install, get in touch with our
support crew at support@opinew.com (who usually respond quite quickly) or use
the live chat on the bottom right corner of this page.

What marketplaces do you import reviews from?

We currently support review imports from Aliexpress, Amazon and Ebay. We synchronize the reviews every week.

Reviews or average stars don't display correctly. How do I fix it?

We can handle that for you. Get in touch with our support crew at support@opinew.com (who usually respond quite quickly) or use the live chat on the bottom right corner of this page.

I need more than 15000 review request per month.

Yes, we do support large volume shops. Drop us an email at support@opinew.com and we’ll get in touch with you about a custom plan for you.

How do I install the average stars and All reviews widget codes?

The instructions are in your Opinew App dashboard under “Extra Plugins”.

Do I need to create coupons manually?

No need. We fully integrate with Shopify’s coupon system behind the scenes.